Shipping policy

Digital restorations

Delivered by email within 24 hours of us receiving your image, seven days a week. There is no shipping cost because there is nothing to ship.

Framed prints, New Zealand

Shipping within New Zealand is included in the price. Your print is produced within 2 working days and delivered by courier within 2 to 5 working days after that. Rural delivery addresses may take 1 to 2 days longer.

Christmas cutoff

Order your framed print by 10 December to be confident of delivery before Christmas.

Australia and the rest of the world

We ship framed prints to Australia. Add 3 to 7 working days and an international shipping charge, shown at checkout. Digital restorations reach anywhere in the world in 24 hours at no extra cost.

Tracking

You will get a tracking link by email as soon as your print leaves the printer.

If something goes wrong

If your print arrives damaged or does not arrive, email hello@unfaded.co.nz with your order number. We will reprint and resend at no cost. You do not need to return a damaged print.